Rental Housing FAQs
Affordable housing is complicated! Below you will find answers to some of our most frequently received questions. Additional content will be added to this page on a regular basis. If you need support in the meantime, don’t hesitate to contact us!
We understand that if you are looking for housing with us, you’re likely to be needing a home immediately. Unfortunately, all of our properties have waitlists. That said, vacancies do occur but in order to be considered when they do, you must be on our waitlist.
To be housed as quickly as possible, we encourage you to submit a pre-application to the properties you are interested in and should you have any change in contact information, notify those properties immediately. Even though we may not be able to house you today, we hope that at some point in the future we can.
We build housing for low-income individuals. Low-income is defined by the US Department of Housing & Urban Development as households whose incomes do not exceed 80% of the Area Median Income (AMI). You can see the current AMI levels for the Central Coast here.
When you look at our housing list, you will also see properties designated for certain populations. These include seniors, farmworkers, those living with disabilities, veterans, and people coming out of homelessness.
At some properties, yes! When navigating our website, you can look for the pet-friendly icon 
next to the property listing to see which sites allow pets. Some properties do ask for a pet deposit of $150.
Service and emotional support animals are allowed. Please indicate when applying if this is your circumstance, because third-party verification may be requested.
Rent Cafe is a third-party software we use to receive and process housing pre-applications. For those who are already residents at a PSHH property, this software is additionally used to accept rent payments, submit maintenance requests, and complete annual recertifications.
If you are a first-time applicant, you will need to set up an account with Rent Cafe. To learn more about how to sign-up, view our instructional guide.