Careers

Remote

People’s Self Help Housing (PSHH) is seeking an experienced Compliance Specialist to join our Compliance team. The Compliance Specialist, should be well versed and current in all aspects of compliance and regulatory requirements (e.g. HUD, Project Based Section 8, TCAC, LIHTC, Public Housing, USDA, HOME & Bond Regulatory Agreements, Fair Housing). While the position is remote and based out of your home office location, you may be required to travel for training and/or company events.

With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is a the longest serving nonprofit developer on California’s Central Coast. We serve low income working families, farmworkers, seniors and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote, health, education and connections to community-based resources.

This is a full-time position (40 hours per week, 5 days per week).

Salary DOE, with a very competitive benefit package including:

• Employer-paid Medical/Dental/Vision, LTD/STD
• Pension Profit Sharing Plan
• Paid Vacation, Holidays, and Sick Time
• Employer investment in professional education and employee wellness
• excellent, supportive staff and work environment.

Responsibilities

• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies and other internal departments.
• Process income certifications/re-certifications for multiple affordable housing programs and update Yardi database.
• Responsible for training new property management staff regarding compliance related policy and procedure
• Responsible for ensuring property management staff adheres to all compliance policy and procedure.
• Responsible for ensuring that properties are current with all compliance related policy and regulatory changes.
• Complete tenant move-ins and move-outs in compliance with agency procedures.
• Ensure file compliance 100% at move-in and that all regulatory compliance requirements, including re-certifications, interim re-certifications, and appropriate documentation, are followed, monitored, and completed through move-out.
• Responsible for conducting annual property compliance audits
• Other duties as assigned

Requirements

• Two years related experience in multi-family affordable housing preferred
• Current Certifications in LIHTC, HUD, USDA RD, HOME, Bond preferred
• Strong organizational skills, with the ability to manage and prioritize multiple tasks and meet deadlines
• Excellent verbal and written communication skills
• Excellent computer skills, including Yardi, MS Office – Word, Excel, Outlook required
• Ability to work independently in a complex and changing organization and adapt to changes in structures and work priorities.
• Willingness to travel, as required.
• Bilingual skills in Spanish are a plus

Starting Compensation Range: $21.00 – $28.00 an hour (final salary or hourly rate will be determined based on experience and skills)

To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401

complete application

San Luis Obispo, CA

People’s Self-Help Housing (PSHH) is looking to hire an experienced Homeownership Program Manager. This individual will oversee all aspects of People’s Self-Help Housing (PSHH) homebuyer program including homebuyer education, compliance/reporting for various funding sources, buyer selection processes, participation in DRE and legal processing, and the underwriting/escrow process for PSHH’s for-sale affordable housing developments. This role ensures that applicants are well-prepared for homeownership, programs comply with funder and regulatory requirements, and transactions close smoothly. The Manager will coordinate across internal teams, funding partners, lenders, escrow, and community stakeholders to ensure successful outcomes for buyers and the organization. This position will work in partnership with the PSHH team members primarily responsible for development and construction of for-sale projects.

With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farmworkers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.

This is a full-time position (40 hours per week, 5 days per week).

Salary DOE, with a very competitive benefit package including:

• Employer-paid Medical/Dental/Vision, LTD/STD
• Pension Profit Sharing Plan
• Paid Vacation, Holidays, and Sick Time
• Employer investment in professional education and employee wellness
• excellent, supportive staff and work environment.

Responsibilities

Program Oversight & Compliance

• Oversee compliance with Serna, PLHA, HOME, CalHOME, USDA, and other funding sources, including application intake, reporting, and documentation.
• Overseeing buyer underwriting processes in line with project milestones and funding requirements.
• Ensure buyer files meet funder, regulatory, and audit requirements.
• Manage oversight for all reporting systems (e.g., CounselorMax) and prepare timely reports for funders and PSHH leadership.
• Ensure reporting requirements are met for all funding sources by project.

Homebuyer Education & Counseling

• Develop, schedule, and deliver first-time homebuyer education classes (English and Spanish) covering budgeting, credit, mortgage readiness, etc.
• Design and deliver pre- and post-purchase counseling for prospective buyers.
• Maintain and update education materials to ensure compliance with HUD, NeighborWorks, or other standards as required and all funding sources that are project specific.
• Ensure integration of funding specific requirements into education materials (e.g. Serna, CalHOME, etc.).
• Ensure education materials reflect project specific needs including funding, AMI and resale restriction overviews.

Application & Buyer Selection

• Develop PSHH-approved buyer selection parameters and process based on applicable funding sources for each project/program. Secure approval of program parameters prior to launching marketing and outreach efforts.
• Create/oversee application intake, processing, and buyer selection in accordance with PSHH buyer selection process and approved guidelines.
• Oversee the eligibility screening, income certifications, and underwriting review process.
• Ensure fair housing laws are followed and that buyer selection is done through a lottery.

Underwriting, Lending & Escrow Coordination

• Ensure accuracy of Housing Specialist when underwriting buyer applications for program eligibility and loan readiness.
• Produce purchase contracts and secondary loan documents for qualified buyers.
• Coordinate with lenders, title, and escrow to ensure timely closings.
• Track buyer milestones including loan pre-approval, contract execution, contingencies, Certificates of Occupancy, and escrow closing.
• Prepare and maintain digital files, closing binders for compliance and long-term monitoring.
• Ensure accuracy in preparation of all program materials for closing (loan documents, resale agreements, etc.).

Community & Partner Engagement

• Build relationships with lenders, realtors, funders, and advocacy organizations to promote PSHH’s homeownership opportunities.
• Serve as primary liaison for counties, cities, and other partners soliciting PSHH homeownership program services to coordinate compliance, marketing, and reporting.
• Function as primary liaison for prospective program participants by communicating effectively with representatives of public and private entities, lending institutions and agency staff.

Revenue & PSHH Corporate Activities

• Serve as an internal resource to real estate development, self-help program and other departments seeking homeownership expertise.
• Participate in the ongoing development and certification of PSHH Community Development Financial Institution (CDFI): Peoples’ Opportunity Fund. Develop strategies for increasing CDFI impact.
• Apply for, oversee and administer applicable downpayment assistance resources that PSHH can reuse for qualified buyers.
• Support grant requests to financial partners to support housing counseling and financial education services, aiming for $150,000 annually.

Requirements

• Ability to speak Spanish.
• Strong proficiency in Microsoft Office and Adobe suites.
• Obtain and maintain notary certification.
• Efficiency in using and identifying credible online research resources.
• Ability to organize and prioritize their workload with minimal supervision.
• 5+ years’ experience in housing counseling and or mortgage lending preferred.
• Bachelor’s degree or Associate’s degree in a relevant field (equivalent experience considered).
• Ability to travel within the PSHH service area.
• Some evening hours may be required for meetings or to attend to other demands of the role.

Starting Compensation: $88,000 – $100,000 annually (final salary or hourly rate will be determined based on experience and skills)

To apply, send a resume to
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401

complete application

Paso Robles, CA

People’s Self Help Housing (PSHH) is seeking an eager Maintenance Technician I to join our maintenance team. This individual will assist with overseeing the maintenance needs for our 62-unit Los Robles Terrace location (which houses seniors 62+ and individuals living with disabilities). This individual may additionally be asked to rove to surrounding properties in the Paso Robles area.

With a mission to build affordable homes, with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is a the longest serving nonprofit developer on California’s Central Coast. We serve low income working families, farmworkers, seniors and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote, health, education and connections to community-based resources.

This is a full-time position (40 hours per week, 5 days per week).

Salary DOE, with a very competitive benefit package including:

• Employer-paid Medical/Dental/Vision, LTD/STD
• Pension Profit Sharing Plan
• Paid Vacation, Holidays, and Sick Time
• Employer investment in professional education and employee wellness
• excellent, supportive staff and work environment.

Responsibilities

• Walk interior and exterior sidewalks on a daily basis, removing debris and trash, washing the
  sidewalks/curbs/gutters as needed, and checking fencing for any required repairs.
• Clean, paint and repair vacant units consistent with PSHH policy and procedures.
• Review all work orders on a daily basis through the Yardi system, and make repairs for tenant after notification of entry if the repair does not require an outside vendor.
• Determine if any items requiring repair is under warranty and contact the manufacturer or
  contractor for repairs if under warranty.
• Determine if any repair items are resident caused and notify Property Manager.
• Maintain parts and supplies inventory. Order necessary parts, appliances, etc.
• Complete periodic inspections of units in coordination with the Facilities Manager.
• Be present at various inspections and prepare inspection reports as requested.
• Conduct preventative maintenance for building systems and equipment as prescribed in property Preventative Maintenance Plan.
• Notify the Property Manager of any tenant violations.
• Clean dumpster areas and make sure the gates are closed when not in active use.
• Ensure that rain gutters are free of debris.
• Repair washers and dryers as needed, or notify the Property Manager to contact an outside
  repair vendor.
• Repair and change locks as needed, and manage tenant lockouts.
• Unlock and lock the driveway gates per the approved schedule, for sites with security gates.
• Work within the approved budget for each site in coordination with the Maintenance Supervisor and Property Manager.
• Other tasks as assigned.

Requirements

• Basic construction or building maintenance knowledge required.
• Microsoft Office and general computer proficiency highly desired.
• Ability to operate light equipment and hand tools used in maintenance and repair required.
• Minimum of 1 year maintenance or construction experience required.
• Yardi or similar work order software experience highly desired.
• Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle
• Ability to lift up to 50 pounds, stand and walk 7‐8 hours daily, bend, squat, reach.

Starting Compensation Range: $21.00 – $24.00 an hour (final salary or hourly rate will be determined based on experience and skills)

To apply, send resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401

complete application

Paso Robles, CA

People’s Self-Help Housing (PSHH) is currently seeking an experienced property manager to oversee a 68-unit Tax Credit hybrid (LIHTC/USDA) property, providing housing for farmworkers and low-income families. The ideal candidate will have strong experience in affordable housing management and a passion for working with tenants in hopes of creating a strong community.

With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.

This is a full-time position (40 hours/week).

Part of this position’s compensation includes a 3-bedroom apartment unit at Canyon Creek Apartments.

Salary DOE, with a very competitive benefit package including:

• Employer-paid medical/dental/vision, LTD/STD
• Pension Plan
• Paid Vacation, Holidays and Sick Time
• Employer investment in professional education and employee wellness
• An excellent supportive staff and work environment.

Responsibilities:

• All duties related to processing tenant applications, including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining a waiting list, showing apartments, and reviewing lease contracts with tenants.
• All duties related to processing tenant applications
• Annually re-certify tenants by the effective date
• Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed
• Attend training classes and seminars to stay current with appropriate property-required certification
• Maintain tenant and unit files in accordance with regulations

Maintenance/Safety:

• Perform move-out inspections with the maintenance manager.
• Ensure settlement statements and other parts of the move-out process are completed accurately and timely
• Maintain accurate information on vacancies and the make-ready process
• Arrange for re-keying of door locks
• Process repairs quickly to ensure the unit can be re-rented as soon as possible
• Assist with periodic inspections
• Perform move-in inspections with tenants
• Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
• Ensure work orders are prioritized and completed according to policy
• Track preventive maintenance and process purchase requests and approval forms
• Check community areas and shared spaces for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas
• Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
• Ensure physical standards for each site are achieved in accordance with expectations of the organization.

Resident Management:

• Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
• Assist tenants in organizing regular cultural and national celebrations
• Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
• Reinforcing lease, addendums, house rules with proper notices and meetings
• Perform move-in inspections with tenants; re-review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
• Perform move-out inspections in coordination with the portfolio manager and/or facilities/maintenance manager. Arrange for re-keying of front door locks. Process security deposit refunds in a timely manner. Make sure any repairs/maintenance needs are made as quickly as possible so that the unit can be re-rented as soon as possible
• Assist with periodic inspections
• Maintain the community room calendar, if applicable. Review the cleaning policy, security deposit, and other rules with tenants. Accept and refund deposits for appropriate use of community space
• Work with the Health and Community Services Department, the Portfolio Manager, and local agencies to coordinate self-sufficiency programs and recreational activities for tenants, if applicable. If applicable, advise tenants on accessing public and private social services
• Maintain control of keys for apartments and common areas. Assist tenants with lockouts
• Assist tenants in organizing typical cultural and national celebrations

Financial:

• Help with budget overview, work on early stages of budget development
• Ensure variance reporting is completed monthly for each property
• Collect rents according to policy and ensure benchmarks are met
• Ensure leasing procedures are followed and occupancy levels are at standards
• Process security deposit refunds in a timely manner
• Process accounts payable on a weekly basis
• Work within the approved operating budget
• Collect rents, post to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and in a timely manner. If applicable, collect laundry money, roll it, and deposit on a regular basis
• Process accounts payable on a weekly basis
• Attend appropriate training classes and seminars to stay current with appropriate property-required certification
• Prepare various weekly and monthly reports as required
• Work within the approved operating budget
• Other duties as assigned

Coverage:

• Travel to other sites as needed
• Provide coverage for above duties while property managers are on leave
• Assist with special projects on teams of property managers

Requirements:

• Being bilingual in Spanish and English is required.
• General computer literacy
• Proficiency in Microsoft Office, especially in Word and Excel
• Strong verbal and written communication skills
• Ability to work with people of all cultures and economic status
• Ability to provide professional and courteous customer service
• Works collaboratively in a team environment
• Ability to prioritize, multitask and meet deadlines autonomously
• Experience working in an office environment and using office equipment
• Experience in affordable housing property management highly desired
• Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
• Valid CA driver’s license, proof of auto insurance, and access to a reliable vehicle.
• Light lifting (up to 20 pounds), walking, bending, and squatting for short periods of time.

Starting Compensation Range: $21.00 – $28.00 an hour (final salary or hourly rate will be determined based on experience and skills)

To apply, send a resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401

complete application

Santa Maria, CA

People’s Self-Help Housing (PSHH) is currently seeking an experienced Senior Property Manager to oversee an 80-unit Tax Credit (LIHTC) property, providing housing for low-income families. The ideal candidate will have strong experience in affordable housing management and a passion for working with tenants in hopes of creating a strong community.

With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.

This is a full-time position (40 hours/week).

Part of this position’s compensation includes a 3-bedroom apartment unit at Mariposa Townhomes.

Salary DOE, with a very competitive benefit package including:

• Employer-paid medical/dental/vision, LTD/STD
• Pension Plan
• Paid Vacation, Holidays and Sick Time
• Employer investment in professional education and employee wellness
• An excellent supportive staff and work environment.

Responsibilities:

Training and Administration:

• Training and mentorship of Property Managers, including assisting in hiring and leading
  ongoing training.
•  Mentor managers at assigned properties. Ensure managers in group are comfortable
  and supported at PSHH.
• Help portfolio managers determine necessary interventions and training for managers.
• Help with tenant intervention as needed.
• Prepare various weekly and monthly reports as required.
• Maintain the community room calendar, if applicable.
• Lead department-wide training, as applicable and appropriate.
• Manage large projects, as assigned. Problem-solve with managers.

Compliance:

• All duties related to processing tenant applications.
• Annually re-certify tenants by the effective date.
• Review and prepare for audits from regulatory agencies and investors by ensuring that
  all internal and regulatory compliance requirements are followed and completed.
• Attend training classes and seminars to stay current with appropriate property required
  certification.
• Maintain tenant and unit files in accordance with regulations.

Maintenance/Safety

• Perform move-out inspections with Maintenance Supervisor.
• Ensure settlement statements and other parts of the move out process are completed
  accurately and timely.
• Maintain accurate information on vacancies and the make ready process.
• Arrange for re-keying of door locks.
• Process repairs quickly to ensure the unit can be re-rented as soon as possible.
• Assist with periodic inspections.
• Perform move-in inspections with tenants.
• Ensures all turnover procedures are followed, and that turnovers are accomplished in a
  timeframe and manner consistent with PSHH standards, and the property’s budgetary
  goals and limitations.
• Ensure work orders are prioritized and completed according to policy.
• Track preventive maintenance and process purchase requests and approval forms.
• Check community areas and shared spaces for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas.
• Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes,
  etc.
• Ensure physical standards for each site are achieved in accordance with expectations of
  the organization.

Resident Management
• Review lease and house rules and with the new tenants and instruct on the use of
appliances, etc.
• Assist tenants in organizing regular cultural and national celebrations.
• Help to coordinate, through department collaboration, self-sufficiency tenant programs
and activities.
• Reinforcing lease, addendums, house rules with proper notices and meetings.

Financial

• Help with budget overview, work on early stages of budget development.
• Ensure variance reporting is completed monthly for each property.
• Collect rents according to policy and ensure benchmarks are met.
• Ensure leasing procedures are followed and occupancy levels are at standards.
• Process security deposit refunds in a timely manner.
• Process accounts payable on a weekly basis.
• Work within the approved operating budget.

Requirements:

• Being bilingual in Spanish and English is required.
• Relate and work well with people from diverse backgrounds
• Ability to work in a collaborative manner and in a team environment
• Organized, responsive, and responsible
• Define and solve problems
• Excellent communication skills
• YARDI property management software
• Excellent computer skills
• Approximately two years of affordable housing experience (USDA, TCAC, HOME, and/or
  HUD)
• Supervisory experience preferred
• High School Diploma or Equivalent
• Valid CA driver’s license, proof of car insurance and access to a reliable vehicle
• Must be Tax Credit certified or have the ability to achieve certification
• Light lifting, walking, ability to bend and squat for short periods of time
• Must live on-site in a company-provided unit

Starting Compensation Range: $24.50 – $31.25 an hour (final salary or hourly rate will be determined based on experience and skills)

To apply, send a resume to:
• Email: hr@pshhc.org
• Fax: 805.544.1901
• Mail: Attn: HR, 1060 Kendall Road, San Luis Obispo, CA 93401

complete application